Troubleshooting

This topic describes an initial set of troubleshooting steps to take if you're having one of the following problems with Upsolver on AWS.

• ​My CloudFormation stack failed to deploy​

• ​My private API doesn't start or I can't connect to it​

• ​My compute cluster doesn't start​

• ​I can't connect to my Kafka cluster​

• ​I can't create an S3 data source​

• ​Data doesn't appear in Athena table​

• ​I get an exception when querying my Athena table​

If your issue is not covered, contact us via the intercom widget (in the bottom right corner of the page in Upsolver) or by email: support@upsolver.com.