Troubleshooting

This page redirects to solutions on how to troubleshoot some common problems.

This topic describes an initial set of troubleshooting steps to take if you're having one of the following problems with Upsolver on AWS.

• My CloudFormation stack failed to deploy

• My private API doesn't start or I can't connect to it

• My compute cluster doesn't start

• I can't connect to my Kafka cluster

• I can't create an S3 data source

• Data doesn't appear in Athena table

• I get an exception when querying my Athena table

• Unable to define a JDBC (Postgres) connection through a VPC peering connection

If your issue is not covered, please file a ticket via Upsolver Support Protal.