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Support
  • Support
  • FAQs
    • Get Started with Upsolver
    • Basic Elements of Upsolver
    • Iceberg Cloud Storage Breakdown
    • Infrastructure
    • Cost Estimator
  • TROUBLESHOOTING
    • AWS Configuration
      • CloudFormation Stack Failed to Deploy
      • Private API Doesn't Start or Can't Connect
        • Elastic IPs Limit Reached
        • EC2 Spot Instance Not Running
        • DNS Cache
        • Security Group Not Open
    • Cluster
      • Compute Cluster Doesn't Start
      • Can't Connect to Apache Kafka Cluster
    • Jobs
      • Problem Ingesting Amazon S3 Data
      • Data Doesn't Appear in Athena Table
      • Exception When Querying Athena Table
  • ERROR MESSAGES
    • Error Messages
      • Cluster
        • UP10020 COMPUTE_CLUSTER is Missing
      • Jobs
        • UP10010 Missing ON Condition
        • UP10030 Entity Already Exists
        • UP10040 Entity Not Found
        • UP10050 Materialized View Illegal Column Expression
        • UP10060 Statement Parsing
        • UP10100 Cannot Select Records in an UNNEST Statement
        • UP20010 Source Data Not Found
        • UP20040 Could Not DROP Entity Used by a Job or Materialized View
      • Replication
        • UP20050 Reached PostgreSQL Replication Slots Limit
        • UP20051 PostgreSQL Replication is Disabled
      • Security
        • UP20020 No Access to Database
        • UP20030 No Permissions to assumeRole
        • UP20060 Unable to Connect
        • UP20061 Unable to Connect to a Private Network
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  • FAQs
  • Troubleshooting
  • Errors

Support

Welcome to Upsolver technical support.

Contact Upsolver

  • Please contact our technical support team if you need help or advice.

  • Use the Upsolver portal to raise a ticket with our support team.

  • Why not schedule a demo with one of our specialist solution architects?


FAQs

Get Started with Upsolver
Basic Elements of Upsolver
Infrastructure
Upsolver Cost Estimator

Troubleshooting

  • AWS Configuration

  • Cluster

  • Jobs


Errors

  • Cluster

  • Jobs

  • Replication

  • Security

How do I start using Upsolver?
When does my free trial end?
Where is my cluster deployed?
Should I code pipelines from scratch?
What are Templates?
What are Worksheets?
What's the difference between public and private Worksheets?
What elements are in a Worksheet?
What is the Jobs section?
What is a Job?
What is the Clusters section?
What is Upsolver's compute cluster?
What is Upsolver's API Server?
Where can I learn more about using Upsolver?
What is stream ordering in Upsolver pipelines?
What is the testing and deployment process for new Upsolver versions?
What is a dry-run cluster?
How much does Upsolver cost?